Title: SBNA Chat Widget for CCXAI
Author: SBNA Software Solutions Pvt. Ltd
Published: <strong>7 آگوست 2025</strong>
Last modified: 22 سپتامبر 2025

---

جستجوی افزونه‌ها

![](https://ps.w.org/ccxai-chat-widget/assets/banner-772x250.png?rev=3340779)

![](https://ps.w.org/ccxai-chat-widget/assets/icon-256x256.png?rev=3340768)

# SBNA Chat Widget for CCXAI

 توسط [SBNA Software Solutions Pvt. Ltd](https://profiles.wordpress.org/sbna/)

[دانلود](https://downloads.wordpress.org/plugin/ccxai-chat-widget.1.1.6.zip)

 * [جزئیات](https://fa.wordpress.org/plugins/ccxai-chat-widget/#description)
 * [نقد و بررسی‌ها](https://fa.wordpress.org/plugins/ccxai-chat-widget/#reviews)
 *  [نصب](https://fa.wordpress.org/plugins/ccxai-chat-widget/#installation)
 * [توسعه](https://fa.wordpress.org/plugins/ccxai-chat-widget/#developers)

 [پشتیبانی](https://wordpress.org/support/plugin/ccxai-chat-widget/)

## توضیحات

**Empower your website with AI-driven live chat.**
 The SBNA Chat Widget for CCXAI,
developed by SBNA Software Solutions Pvt. Ltd., is designed to enhance your customer
support with real-time, AI-powered communication through your CCXAI account. Perfect
for e-commerce stores, SaaS platforms, or service-based businesses, this widget 
offers validated, intelligent chat interactions between your visitors and support
agents.

### Key Features:

 * **Lightweight & Fast-Loading:** Ensures optimal performance without slowing down
   your site.
 * **AI-Powered Chat:** Leverages CCXAI’s advanced AI for smart message handling.
 * **Secure Sessions:** Uses your company credentials for protected communication.
 * **Easy Setup:** Configure via a user-friendly admin panel.
 * **Mobile-Friendly:** Responsive design works seamlessly across devices.
 * **GDPR Compliant:** Includes consent checkbox for data sharing.

### Ideal For:

 * Businesses seeking intelligent support automation.
 * Startups needing a reliable live chat solution without third-party dependencies.
 * Websites aiming to boost real-time visitor engagement.

For more details, visit the official website: [https://ccxai.com](https://ccxai.com)

### Integrated Service

This plugin integrates with your CCXAI account to load the chat widget within an
iframe. It **does not rely on third-party services** outside of your CCXAI tenant.

**CCXAI Customer Chat System**
 – **Purpose:** Renders a chat interface in an iframe
for live agent interaction. – **Data Sent:** Includes Company Name, Customer App
Code, a unique UUID (LoginUserId), and optionally user-submitted name, email, and
phone number. – **Data Received:** Provides the UI and communication interface for
live chat. – **When:** Triggered on chat form submission or session restoration 
via `sessionStorage`. – **User Consent:** Requires explicit consent via a checkbox
before initiating chat (see Privacy Policy). – **Terms of Service:** [https://ccxai.com/terms-and-conditions/](https://ccxai.com/terms-and-conditions/)–**
Privacy Policy:** [https://ccxai.com/privacy-policy/](https://ccxai.com/privacy-policy/)

### Contributors & Developers

This plugin is proudly developed and maintained by **SBNA Software Solutions Pvt.
Ltd.**
 Website: [https://ccxai.com](https://ccxai.com) Support: Contact us via 
the CCXAI support portal.

### Additional Notes

 * **SEO Optimization:** Enhance your site’s visibility with keywords like “live
   chat,” “AI chat WordPress,” and “customer support plugin.”
 * **Support:** For assistance, refer to the CCXAI documentation or reach out to
   our support team.
 * **Future Updates:** Expect features like advanced styling options, multi-language
   support, and enhanced analytics.

### SEO Keywords

live chat, WordPress chatbot, CCXAI integration, AI support widget, secure chat 
WordPress, customer engagement tool, real-time communication, helpdesk plugin, chat
support, CCXAI plugin, support automation, AI widget WordPress, chat assistant WordPress,
AI customer service, WordPress live chat plugin, customer support automation

## عکس‌های صفحه

 * [[
 * Chat widget appearance on the frontend
 * [[
 * Settings screen in WordPress admin
 * [[
 * Example of an active chat session

## نصب

 1. Upload the plugin to the `/wp-content/plugins/ccxai-chat-widget` directory, or 
    install it directly from the WordPress plugin repository.
 2. Activate the plugin through the ‘Plugins’ screen in WordPress.
 3. Navigate to **Settings > CCXAI Chat Widget**.
 4. Enter your **Company Name** and **Customer App Code** (obtained from your CCXAI
    dashboard).
 5. Save your settings. The chat widget will automatically appear on your site.

## سوالات متداول

### Do I need a CCXAI account?

Yes, a registered CCXAI tenant with access to the Customer Chat Service is required.

### Is the plugin free?

Yes, the plugin is free to use. Note that CCXAI services may involve separate pricing
plans.

### Can I change the widget style?

Currently, customization requires custom CSS. Enhanced styling options are planned
for future updates.

### How do I update the Customer App Code?

Change the Customer App Code in the plugin settings under **Settings > CCXAI Chat
Widget**, save, and refresh your site (hard refresh recommended). The updated code
will reflect in the chat widget.

### Why aren’t my changes reflecting?

Clear your browser cache (Ctrl+Shift+R) and any WordPress/server cache. Ensure the
JavaScript uses the dynamic `sbnaSettings.customerAppCode` value.

## نقد و بررسی‌ها

نقد و بررسی‌ای برای این افزونه یافت نشد.

## توسعه دهندگان و همکاران

“SBNA Chat Widget for CCXAI” نرم افزار متن باز است. افراد زیر در این افزونه مشارکت
کرده‌اند.

مشارکت کنندگان

 *   [ SBNA Software Solutions Pvt. Ltd ](https://profiles.wordpress.org/sbna/)

[ترجمه “SBNA Chat Widget for CCXAI” به زبان شما.](https://translate.wordpress.org/projects/wp-plugins/ccxai-chat-widget)

### علاقه‌ مند به توسعه هستید؟

[Browse the code](https://plugins.trac.wordpress.org/browser/ccxai-chat-widget/),
check out the [SVN repository](https://plugins.svn.wordpress.org/ccxai-chat-widget/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/ccxai-chat-widget/)
by [RSS](https://plugins.trac.wordpress.org/log/ccxai-chat-widget/?limit=100&mode=stop_on_copy&format=rss).

## گزارش تغییرات

#### 1.1.6

 * Stable release with security validations
 * Improved user interface
 * Added consent checkbox for GDPR compliance

#### 1.1.5

 * Initial public release

## اطلاعات

 *  نگارش **1.1.9**
 *  Last updated **7 ماه پیش**
 *  نصب‌های فعال **کمتر از 10**
 *  نگارش وردپرس ** 5.0 یا بالاتر **
 *  Tested up to **6.8.5**
 *  نگارش PHP ** 7.4 یا بالاتر **
 *  زبان
 * [English (US)](https://wordpress.org/plugins/ccxai-chat-widget/)
 * Tags
 * [AI chat](https://fa.wordpress.org/plugins/tags/ai-chat/)[chat widget](https://fa.wordpress.org/plugins/tags/chat-widget/)
   [customer support](https://fa.wordpress.org/plugins/tags/customer-support/)[live chat](https://fa.wordpress.org/plugins/tags/live-chat/)
 *  [نمایش پیشرفته](https://fa.wordpress.org/plugins/ccxai-chat-widget/advanced/)

## امتیازها

هنوز هیچ نقدی ارسال نشده است.

[Your review](https://wordpress.org/support/plugin/ccxai-chat-widget/reviews/#new-post)

[مشاهده همه بررسی‌ها](https://wordpress.org/support/plugin/ccxai-chat-widget/reviews/)

## مشارکت کنندگان

 *   [ SBNA Software Solutions Pvt. Ltd ](https://profiles.wordpress.org/sbna/)

## پشتیبانی

چیزی برای گفتن دارید؟ نیاز به کمک دارید؟

 [مشاهده انجمن پشتیبانی](https://wordpress.org/support/plugin/ccxai-chat-widget/)