kb-support

توضیحات

This plugin has been closed as of 3 آوریل 2025 and is not available for download. This closure is temporary, pending a full review.

بلوک‌ها

این افزونه 6 بلوک ارائه می‌دهد.

  • KBS Login
  • KBS Register
  • KBS Search
  • KBS Profile Editor
  • KBS Tickets
  • KBS Submit

نقد و بررسی‌ها

28 سپتامبر 2023
Has everything I need in a helpdesk. The KB articles are a little basic in terms of layouts but they do the job
22 آگوست 2023 1 پاسخ
Very well thought out and easy to use. Haven’t had a single tech issue with it, and I love how flexible it is. Great work!
27 می 2021 2 پاسخ
Plugin good at first glance. The main problem I have is that it isn’t perfect for membership site, hopefully they can fix this. If a WP user creates a support ticket, but enters a different email address than the one on their account, KB-Support doesn’t link this “KB-Support customer” to WP user, instead creates a new “customer” in KB Support. This makes for a lot of extra work trying to find the actual WP user (when trying to change their details, or fix account problems, etc), especially a problem for me running a membership website. I have tried deleting the duplicate KB-Support customer, changing the email address of the other KB-Support customer to the new one (matching the WP user email address), and it still doesn’t link to the WP user.
3 فوریه 2021 1 پاسخ
We’ve set up a new plugin for the events sector and use KB Support for our Articles and ticket logging system. Such an easy plugin to use.
خواندن تمامی 21 نقد و بررسی‌

توسعه دهندگان و همکاران

“KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin” نرم افزار متن باز است. افراد زیر در این افزونه مشارکت کرده‌اند.

مشارکت کنندگان

“KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin” به 4 زبان ترجمه شده است. با تشکر از مترجمین برای همکاری و کمک‌هایشان.

ترجمه “KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin” به زبان شما.

علاقه‌ مند به توسعه هستید؟

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.