توضیحات
This plugin has been closed as of 7 مارس 2024 and is not available for download. This closure is temporary, pending a full review.
بلوکها
این افزونه 6 بلوک ارائه میدهد.
- KBS Login
- KBS Tickets
- KBS Profile Editor
- KBS Search
- KBS Register
- KBS Submit
نقد و بررسیها
28 سپتامبر 2023
Has everything I need in a helpdesk. The KB articles are a little basic in terms of layouts but they do the job
22 آگوست 2023
1 پاسخ
Very well thought out and easy to use. Haven't had a single tech issue with it, and I love how flexible it is. Great work!
29 دسامبر 2022
1 پاسخ
KB Support is the best WordPress plugin for support systems
18 آگوست 2021
1 پاسخ
Very easy and useful backend organization and tracking of tickets. The seamless option to create a KB article after closing a ticket is a nice plus!
27 می 2021
2 پاسخ
Plugin good at first glance.
The main problem I have is that it isn't perfect for membership site, hopefully they can fix this.
If a WP user creates a support ticket, but enters a different email address than the one on their account, KB-Support doesn't link this "KB-Support customer" to WP user, instead creates a new "customer" in KB Support.
This makes for a lot of extra work trying to find the actual WP user (when trying to change their details, or fix account problems, etc), especially a problem for me running a membership website.
I have tried deleting the duplicate KB-Support customer, changing the email address of the other KB-Support customer to the new one (matching the WP user email address), and it still doesn't link to the WP user.
3 فوریه 2021
1 پاسخ
We've set up a new plugin for the events sector and use KB Support for our Articles and ticket logging system.
Such an easy plugin to use.
توسعه دهندگان و همکاران
“KB Support – WordPress Help Desk and Knowledge Base” نرم افزار متن باز است. افراد زیر در این افزونه مشارکت کردهاند.
مشارکت کنندگان“KB Support – WordPress Help Desk and Knowledge Base” به 4 زبان ترجمه شده است. با تشکر از مترجمین برای همکاری و کمکهایشان.
ترجمه “KB Support – WordPress Help Desk and Knowledge Base” به زبان شما.
علاقه مند به توسعه هستید؟
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.