Restock Alerts for WooCommerce

سوالات متداول

How do customers sign up for alerts?

A subscription form automatically appears on product pages based on your stock settings. Customers enter their email and receive a confirmation to verify their subscription.

Can I customize the email templates?

Yes. All four email types (verification, back-in-stock, follow-up, and incentive) are fully customizable with your branding, colors, and messaging.

What happens if customers don’t purchase after the first alert?

You can configure up to 2 follow-up emails with custom timing intervals (e.g., 3 days, 7 days later) to gently remind them.

How do discount codes work?

The plugin automatically generates unique discount codes for each subscriber when they receive a restock alert. Each code is bound to that specific user’s email address, preventing sharing or unauthorized use. You can set the discount as either a fixed amount or percentage.

Can discount codes be shared or reused?

No. Each discount code is tied to the subscriber’s email address and can only be used by them. This prevents discount code abuse and ensures your promotions stay controlled.

What is the stock threshold feature?

Stock threshold controls when the subscription form appears. Show it only when products are completely out of stock, or display it when stock falls below a number you define (e.g., show when fewer than 5 items remain).

How do I know which products are most wanted?

Detailed subscriber reports show exactly which products have the most signups, helping you prioritize restocking and identify popular items.

Are email addresses verified?

Yes. A double opt-in confirmation email is sent when customers subscribe, ensuring only valid, interested customers are added to your notification list.

Can I see my email history?

Absolutely. View comprehensive logs of all sent emails including delivery status (successful, pending, failed). Download or clear these records anytime.

Does it work with variable products?

Yes. The plugin fully supports both simple and variable WooCommerce products, including different sizes, colors, and variations.

What email services does it support?

It works with any WordPress email setup including WordPress default mail, SMTP plugins (WP Mail SMTP, Easy WP SMTP).

Will it slow down my site?

No. The plugin is lightweight and optimized for performance. Email sending is handled in the background using scheduled tasks.

Is there a limit to subscribers?

No subscriber limits. Handle unlimited subscribers and products.

How long are discount codes valid?

You can set the expiration period for discount codes in the plugin settings (e.g., 7 days).

How do I get support?

Visit our support page or contact us directly. We typically respond within 24 hours on business days.