توضیحات
Ulasaslan Multi-Agent Chat adds a floating contact button to your WordPress site. Visitors can choose which department to contact (Sales, Support, Billing…) and the message opens directly in WhatsApp with a pre-filled greeting.
Features
- Multi-department routing — Add multiple departments, each with its own WhatsApp number and pre-filled message. Visitors choose who to contact from a popup panel.
- Working hours control — Set open hours per day of the week. Outside those hours you can hide the button, show an offline message, or keep it active.
- Click analytics — Every button click is logged in your WordPress database. View totals by department, page, and time period from the admin dashboard.
- Customisable appearance — Choose button position, colour, and size. No coding required.
- No external services — The only external request is the standard WhatsApp
wa.melink when a visitor clicks. No data is sent to third parties.
Privacy
Ulasaslan Multi-Agent Chat records the page URL, browser type, and IP address of button clicks for analytics. All data is stored in your own database. No data is shared with third parties. Update your site’s Privacy Policy accordingly.
نصب
- Upload the
ulasaslan-multi-agent-chatfolder to/wp-content/plugins/, or install via Plugins Add New. - Activate the plugin.
- Go to WhatsApp Settings in your admin menu.
- Enter your WhatsApp number (with country code, e.g.
905551234567). - Optionally add departments, configure working hours, and choose a button style.
- Save — the button is live.
سوالات متداول
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Do I need a WhatsApp Business account?
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No. The plugin works with any WhatsApp number.
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How many departments can I add?
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There is no limit.
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Does it work on mobile?
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Yes. On mobile the WhatsApp app opens; on desktop WhatsApp Web opens. This is handled by WhatsApp’s
wa.melink format. -
Is it compatible with caching plugins?
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Yes. The working-hours check runs server-side on each page load, so cached pages show the correct button state.
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Where can I get support?
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Open a thread in the Plugin Support Forum.
نقد و بررسیها
نقد و بررسیای برای این افزونه یافت نشد.
توسعه دهندگان و همکاران
“Ulasaslan Multi-Agent Chat” نرم افزار متن باز است. افراد زیر در این افزونه مشارکت کردهاند.
مشارکت کنندگانترجمه “Ulasaslan Multi-Agent Chat” به زبان شما.
علاقه مند به توسعه هستید؟
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
گزارش تغییرات
1.0.1
- Moved inline styles and scripts to enqueued files (wp_enqueue_style, wp_enqueue_script).
- Removed unnecessary load_plugin_textdomain() call.
- Updated plugin description and display name.
1.0.0
- Initial release.
